Exceeding Client Expectations
I've utilized RIGHTWriters services on two large ERP engagements, and each engagement had unique challenges and significant needs over a short period of time. RIGHTWriters has provided services on site and off site, exceeding client expectations with professional quality deliverables developed in challenging circumstances. The company is a pleasure to work with and, is always responsive.
Usable, Sustainable Documentation
As Project Manager, I led the effort to develop a custom agile software development lifecycle for our organization. RIGHTWriters was responsible for creating tools, templates, and training materials as well as editing our policy documentation. The company fostered collaboration between departments without request and gave attention to every detail. More importantly, RIGHTWriters translated our vision for methodology and created documentation that was professional, clean in appearance and easy to use. The process and documentation are in use throughout the IT department.
Top Caliber Consultants
I have known Terri Germann, owner of RIGHTWriters, for nearly 20 years and can honestly say that she is one of the most knowledgeable, ethical, and conscientious professionals in the industry. Her personal commitment to quality is reflected both in the way she operates her business and in the caliber the company's writers. If you're looking for highly-skilled, professional writers, this should be your first stop.
End-to-End Documentation Solutions
RIGHTWriters worked extensively with us to establish fundamental standards for our communication and presentation materials. They helped us deliver training documents, user guides, and user interface standards that allow our developers to create consistent and repeatable action and help screens. They defined electronic and printed presentation templates that enabled our sales and installation teams to deliver messages in a more dynamic, usable format.
Responding quickly to customer needs, VSoft often required RIGHTWriters to work on expedited delivery schedules. They worked effectively with our staff, garnering the information needed to make rapid decisions, allowing us to meet promised deadlines. The wide breadth of RIGHTWriters' capabilities placed us in a better position today with a strong foundation of quality, detailed documentation.
Template Toolkit Hits a Home Run
RIGHTWriters developed a custom template and documentation toolkit for our field staff to help develop training materials and set standards for our documentation. It was a pleasure working with the RIGHTWriters team. I was particularly pleased with the way the activities and tables pop up, and with the automated table of contents. We have a big home run on our hands.
Marketing Materials Garner Compliments
I engaged RIGHTWriters to create a marketing brochure for my company, including writing, editing and creative artwork. We needed a brochure that was eye catching and distinctive. The team at RIGHTWriters was professional and easy to work with and the writing and creative services were excellent. They created a very effective and compelling logo and brochure that have garnered numerous compliments from my clients and prospects about the uniqueness and creativity of our brochure. This has clearly helped grow my business.